Whether you are a solo professional or run a team of ten, Bookwize makes it easy to manage your staff. Each team member gets their own schedule, assigned services, and availability — and clients can choose who they want to book with.
Adding a Staff Member
You can add staff during the onboarding wizard or at any time from the Staff section in your dashboard.
Step 1: Open the Staff Page
Click Staff in the left sidebar, then click Add Staff. You will see a form to enter the new team member's details.
Step 2: Enter Their Details
Fill in the staff member's name, email address, and role. The email is important — it is used for their login credentials and for receiving booking notifications.
Step 3: Assign Services
Select which services this staff member offers. For example, one stylist might do haircuts and colour, while another only does blowouts and treatments. Clients will only see available staff for the service they choose.
Step 4: Save and Send Welcome Email
When you save the new staff member, a welcome email is sent to their address with login credentials. They can then sign in and view their own bookings and schedule.
Understanding Roles and Permissions
Bookwize has three roles, each with different levels of access:
- Owner — full access to everything: settings, billing, staff management, all bookings, and reports. This is your role as the business owner
- Manager — can manage bookings for all staff, view the full calendar, and add or edit services. Cannot access billing or account settings
- Staff — can view and manage only their own bookings and schedule. Cannot see other team members' appointments or change business settings
Give each team member only the access they need. Staff members see their own bookings, managers see everything, and only owners can change billing and account settings.
What Each Staff Member Gets
Every staff member in Bookwize has their own:
- Schedule — individual availability that can differ from other team members
- Services — only the services they are qualified to perform
- Availability — their own working hours, separate from the business hours if needed
- Profile photo — displayed on the booking page so clients can see who they are booking with
Buffer Times Between Appointments
Need a few minutes between appointments for cleanup, setup, or a quick break? You can set buffer times for each staff member. For example, a 15-minute buffer after each appointment ensures your team is never rushed and clients are never kept waiting.
How Clients See Your Staff
On your public booking page, clients first choose a service, then see which staff members offer that service. They can pick their preferred person or choose "Any Available" to book the first open time slot. Each staff member's name and photo are displayed, making it easy for returning clients to book with the same person.
For a full walkthrough of the client booking experience, see our guide on how clients book appointments on your page.
Managing Your Growing Team
As your business grows, you can add more staff members at any time. If someone leaves your team, you can remove their account — their past booking history stays in your records. Keep in mind that the free trial includes one staff member. To add more, you will need to upgrade your plan.
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